My photos have the ! on them

How do I get my photos to load on my phone. They all have the “!” On them amd they’re blurry, and they’re unable to load to the high quality. I have tried switching the download option instead of storage optimizing. My battery is not on low power mode either, and I have plenty of Storage. Please help!

Posted on Sep 28, 2021 4:25 PM

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1 reply

Sep 29, 2021 12:47 PM in response to bcampos14

Hello bcampos14,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to view your photos as there is an exclamation mark next to them. Since this seems related to iCloud Photos, restart your iPhone, make sure you have a strong Wi-Fi connection and then see if the relevant steps in this Apple resource help with your situation:



Get help with iCloud Photos



Cheers!

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My photos have the ! on them

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