You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

USBC peripherals not connecting to new iMac or Macbook Air

Hi all, I am not sure if this has been answered anywhere, but I cannot find it. I have some new 2021 iMac's as well as Macbook Airs in the school I am in, and have noticed that I cannot connect 3rd party USB C devices to them. They physically cannot plug in (no 'click'). One is a SanDisk USB drive I have had for 3ish years, the other a brand new Satechi USBC wired mouse. Funnily enough we also have Satechi USBC to multi adapters that work fine. Has anybody else experienced these issues? I would hate to have to go buy new stuff seen as I have just about used all my budget on these new machines. Thanks in advance.

iMac Line (2012 and Later)

Posted on Sep 28, 2021 5:23 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2021 6:04 PM

So, now I feel a bit foolish. It appears in my attempt to not break my new stuff, I wasn't pushing hard enough to get it to click in. Suffice to say my gear is now working perfectly. I love the speed of these new machines. (Hides in embarrassment).

1 reply

USBC peripherals not connecting to new iMac or Macbook Air

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.