Everyone app on Roku works except apple. Not an internet issue. Click on a show and it says “Video not available. There’s a problem loading this video. Check your internet connection.”. I have disabled and re-installed app, but get same messages

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Everyone app on Roku works except apple. Not an internet issue. Click on a show and it says “Video not available. There’s a problem loading this video. Check your internet connection.”. I have disabled and re-installed app, but get same messages

iPhone 11, iOS 14

Posted on Sep 28, 2021 5:55 PM

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Answer 1

Sep 29, 2021 1:35 PM in response to Pleaseworknow101

Hey there Pleaseworknow101,

We would be happy to assist you with Apple TV+ on your Roku.

Try these steps here: https://community.roku.com/t5/Channel-Issues-Questions/Apple-TV-playback-not-working/m-p/537328

If those steps do not resolve the issue, Get Support here.

Take care!

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Everyone app on Roku works except apple. Not an internet issue. Click on a show and it says “Video not available. There’s a problem loading this video. Check your internet connection.”. I have disabled and re-installed app, but get same messages

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