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Can’t update to IOS 15

I have tried to update my new iPhone 13 pro to iOS 15 but get this error message. I am connected to the internet as everything else is working

iPhone 13 Pro, iOS 15

Posted on Sep 29, 2021 1:21 AM

Reply
2 replies

Sep 29, 2021 3:04 AM in response to leannefromcardiff

Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


Can’t update to IOS 15

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