You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 7 stuck on apple screen and wont restore.

hi my iPhone 7 has been stuck on the apple screen for a week now, I've gone to restore and update through iTunes but it gets all the way to "restoring iPhone" then a message comes up saying can not restore iPhone, a unknown problem has occurred (2009), i have tried 2 different cables, and made sure my iTunes is up to date, i have tried turning all my firewalls off and its still not working! please help!!!

iPhone 7, iOS 14

Posted on Sep 29, 2021 2:41 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2021 5:03 AM

Hello,

Hmm, see if this helps:

iOS update and restore errors - Apple Support

Good luck.

1 reply

iphone 7 stuck on apple screen and wont restore.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.