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Potniy Author

Level 1

4 points

Вернуть деньги

У меня автоматически списали деньги за подписку на приложение «КиноПоиск»

когда я ввёл данные для покупки подписки на музыку в «ВКонтакте» то у меня сами списались деньги без подтверждения код-паролем или отпечатком пальца. Можно как нибудь вернуть эти деньги(299 рублей)?

iPhone 5s, iOS 12

Posted on Sep 29, 2021 3:10 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,940 points

Posted on Sep 29, 2021 3:11 AM

Unknown Charge?

App Purchase
1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
Subscriptions
1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
2. You can also request a refund for a recent renewal of an in-app subscription purchase

Avoid accidental purchases

If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support

It could be Phishing

Beware of --> Phishing & Other Suspicious Emails
Know how to --> Identify legitimate emails from the App Store or iTunes Store
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams —> Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.

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Вернуть деньги

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