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We just got a new iPad mini (2021) and in tests with Zoom, the front facing camera is providing terrible video quality. From what I can tell, it's related to Zoom and not the video camera itself. Simply shooting video with the iPad results in the expected high quality videos.
Zoom is set to record HD videos, but the quality of rendered videos remains poor. Anyone else seeing issues such as this with Zoom or other meeting apps?
Hello Brian Davidson2,
Thanks for posting in Apple Support Communities!
We see that your iPad mini video quality is poor in the Zoom app specifically.
We’d be happy to help you!
Since it is happening with the Zoom app and not the main camera app, we’d recommend following any steps that you have not already in If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open to troubleshoot the video quality issue.
The title may not seem like it applies, but the steps are applicable to your specific issue with the video quality.
You can also try the suggestions from Zoom Support here: Improving poor video quality – Zoom Help Center
Take care.
iPad mini 6 (2021) and Zoom quality issues
