Krh5287 wrote:
Regarding a new Macbook Pro that seems to lock up giving a Force quit notice, and the spinning ball. This laptop is with my son at college, so I do not have access to it. He primarily is using for Photoshop, but this is ocorring whenever he opens any app. Any suggestions and what might be causing this would be appreciated.
Thanks
Ken
It is hard to speculate here & more difficult a remote location not in your hands—through the grape vine...
On any new Mac you have 90-day complimentary call in support, I would have your son take advantage of the resource for one-on-one assistance.
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
https://support.apple.com/en-us/HT201232