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force quit error

Regarding a new Macbook Pro that seems to lock up giving a Force quit notice, and the spinning ball. This laptop is with my son at college, so I do not have access to it. He primarily is using for Photoshop, but this is ocorring whenever he opens any app. Any suggestions and what might be causing this would be appreciated.

Thanks

Ken

MacBook Pro (2020 and later)

Posted on Sep 29, 2021 8:57 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2021 9:01 AM

Krh5287 wrote:

Regarding a new Macbook Pro that seems to lock up giving a Force quit notice, and the spinning ball. This laptop is with my son at college, so I do not have access to it. He primarily is using for Photoshop, but this is ocorring whenever he opens any app. Any suggestions and what might be causing this would be appreciated.
Thanks
Ken



It is hard to speculate here & more difficult a remote location not in your hands—through the grape vine...


On any new Mac you have 90-day complimentary call in support, I would have your son take advantage of the resource for one-on-one assistance.



Call Customer Support (800) MY–APPLE (800–692–7753)


or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


2 replies
Question marked as Top-ranking reply

Sep 29, 2021 9:01 AM in response to Krh5287

Krh5287 wrote:

Regarding a new Macbook Pro that seems to lock up giving a Force quit notice, and the spinning ball. This laptop is with my son at college, so I do not have access to it. He primarily is using for Photoshop, but this is ocorring whenever he opens any app. Any suggestions and what might be causing this would be appreciated.
Thanks
Ken



It is hard to speculate here & more difficult a remote location not in your hands—through the grape vine...


On any new Mac you have 90-day complimentary call in support, I would have your son take advantage of the resource for one-on-one assistance.



Call Customer Support (800) MY–APPLE (800–692–7753)


or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


force quit error

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