Bought my first iPhone last week and cannot set up my BT email address. I put in correct details and get the message about 2 step verification. I can’t check my settings as I only get the page for outgoing and incoming server. How do I sort it out,.? As I changed my password I now cannot get into my emails on my iPad as well. Beginning to wish I hadn’t bought the phone….. help please.
[Re-Titled by Moderator]
iPhone 11, iOS 14
Hi Sidsmythe,
Thanks for coming to Apple Support Communities for help getting your BT email on your iOS devices.
Have you tried removing the accounts and then adding them back? Add an email account to your iPhone, iPad, or iPod touch.
If you BT email is requiring another password, it may need an app specific password. We'd suggest contacting BT Email Help for any two-step questions.
You may also find the BT Email app that is available helpful if there are any compatibility issues between the service and the iOS Mail app.
Have a fantastic day!
I cannot set up my BT email on iPhone 11
