My apple and I tunes are disabled I have been trying to add money but it won’t let me

My I tunes and apple are disabled iam trying to add money

iPhone 6s Plus, iOS 14

Posted on Sep 29, 2021 9:27 AM

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Question marked as Top-ranking reply

Posted on Sep 29, 2021 9:30 AM

Hello,


Apple says if you see this message (or one saying, "You cannot login because your account has been locked" ), "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Speak with Apple Support by clicking on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

1 reply
Question marked as Top-ranking reply

Sep 29, 2021 9:30 AM in response to Arminalynn

Hello,


Apple says if you see this message (or one saying, "You cannot login because your account has been locked" ), "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Speak with Apple Support by clicking on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

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My apple and I tunes are disabled I have been trying to add money but it won’t let me

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