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Help I’m trying to update my apps but when it sends a verification code, it goes to my old iPhone 6s which has my old Apple ID on but I’m using a new Apple ID but the verify code goes to my old phone? And the trusted phone section has my new phone on it but it gives my old phone number so I think my old Apple ID and new one have somehow merged?
iPhone XS, iOS 14
It is not possible to merge Apple IDs.
To see how to 'Get a verification code and sign in with two-factor authentication', click here --> https://support.apple.com/HT204974
- Use a Trusted Device: Mac, iPhone, iPad, Watch. Code is either generated automatically or manually using Settings on the Trusted Device.
- Text or phone call to a trusted telephone number (also landlines).
- Get a code from an Account Recovery Contact --> https://support.apple.com/HT212513
Manage and use your Apple ID - Apple Support
Update trusted phone numbers and devices that you're currently signed in to with your Apple ID.
Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."
It is not possible to merge Apple IDs.
To see how to 'Get a verification code and sign in with two-factor authentication', click here --> https://support.apple.com/HT204974
- Use a Trusted Device: Mac, iPhone, iPad, Watch. Code is either generated automatically or manually using Settings on the Trusted Device.
- Text or phone call to a trusted telephone number (also landlines).
- Get a code from an Account Recovery Contact --> https://support.apple.com/HT212513
Manage and use your Apple ID - Apple Support
Update trusted phone numbers and devices that you're currently signed in to with your Apple ID.
Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."
Verify code goes to old iPhone
