activation lock

i have this second hand phone its on activation lock and the previous owner does not know the password or the apple id would apple store be able to help in any sort of form ?

iPhone 11

Posted on Sep 29, 2021 11:03 AM

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Question marked as Top-ranking reply

Posted on Sep 29, 2021 11:40 AM

ami_16 wrote:

the iphone belonged to this person then they passed it on to another person but the person who got it before us doesn't know who gave him the phone which is quite strange .


That isn't at all strange, as that's the basic sequence that many lost or stolen or cast-off iPhone or iPad devices will follow.


Folks inadvisedly buying such get scammed. Routinely. Unfortunately.


The All Too Common SAD Reality of Buying a used iPad/iPhone - Apple Community


This iPhone is useless to you for anything other than its constituent parts, and equally useless to anybody else other than the person holding the Apple ID and password.


Recycle it.


9 replies
Question marked as Top-ranking reply

Sep 29, 2021 11:40 AM in response to ami_16

ami_16 wrote:

the iphone belonged to this person then they passed it on to another person but the person who got it before us doesn't know who gave him the phone which is quite strange .


That isn't at all strange, as that's the basic sequence that many lost or stolen or cast-off iPhone or iPad devices will follow.


Folks inadvisedly buying such get scammed. Routinely. Unfortunately.


The All Too Common SAD Reality of Buying a used iPad/iPhone - Apple Community


This iPhone is useless to you for anything other than its constituent parts, and equally useless to anybody else other than the person holding the Apple ID and password.


Recycle it.


Sep 29, 2021 12:03 PM in response to ami_16

ami_16 wrote:

right but will i get any credit of it or is it just recycle and that's it nothing in return ?


The whole point of Activation Lock is to reduce the value of a lost or stolen iPhone.


The original owner had the option to offer a reward (as part of Lost Mode), but Apple is not going to pay for what may well be a lost or stolen iPhone.


Paying for what may well be a lost or stolen iPhone would encourage theft.


Recycle it.


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activation lock

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