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battery does not available(0%)

my macbook doesn't turn on normally but holding power button long time it opens. then fan runs fast and shows battery doesn' available...

MacBook Pro 13″, macOS 10.14

Posted on Sep 29, 2021 11:02 AM

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Posted on Sep 29, 2021 11:18 AM

If rebooting your Mac doesn’t fix things, see if the problem still happens in Safe mode (hold the shift key down at startup). It can take much longer to safe boot (10 min) so be patient.

How to use safe mode on your Mac - Apple Support 


Safe mode forces the OS to clear certain caches and logs and do other miscellaneous housekeeping. It's non-destructive to user data so is safe to do. Very often certain weird software behavior is corrected by simply logging in this way as a troubleshooting method. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.


Does the problem persist while in Safe mode?


Exit safe mode by restarting your Mac normally and re-evaluate the issue again.

If the problem is still unresolved, please return here and post a reply and we’ll see what else we can come up with for help.


You might also try resetting the SMC. That's a system controller in the Mac that controls battery charging, among other things.

How to Reset the SMC of your Mac - Apple Support

1 reply
Question marked as Best reply

Sep 29, 2021 11:18 AM in response to afroja129

If rebooting your Mac doesn’t fix things, see if the problem still happens in Safe mode (hold the shift key down at startup). It can take much longer to safe boot (10 min) so be patient.

How to use safe mode on your Mac - Apple Support 


Safe mode forces the OS to clear certain caches and logs and do other miscellaneous housekeeping. It's non-destructive to user data so is safe to do. Very often certain weird software behavior is corrected by simply logging in this way as a troubleshooting method. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.


Does the problem persist while in Safe mode?


Exit safe mode by restarting your Mac normally and re-evaluate the issue again.

If the problem is still unresolved, please return here and post a reply and we’ll see what else we can come up with for help.


You might also try resetting the SMC. That's a system controller in the Mac that controls battery charging, among other things.

How to Reset the SMC of your Mac - Apple Support

battery does not available(0%)

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