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How/where do I return the defective iPhone?

I received a new iPhone under warranty replacement. I received no instructions included about where and how to return the old phone.



[Edited by Moderator]

iPhone 11 Pro Max, iOS 13

Posted on Sep 29, 2021 1:39 PM

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Question marked as Best reply

Posted on Sep 29, 2021 3:24 PM

contact support - you can reach out to Apple Support directly. Depending on your region, you may be able to reach them here: contact Apple Support 

1 reply

How/where do I return the defective iPhone?

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