I updated iPhone XR to iOS 15. Now I do not receive email notification sounds. My text message notification sounds work properly. Is this a bug with the update? This is also happening on iPad Pro.
iPhone XR
Hi Aartlady,
Thank you for using the Apple Support Communities.
We understand that you aren't receiving email notification sounds on your iPhone XR and we're happy to help! We also see that you’ve already checked out the Apple Support article About iOS 15 Updates.
Let's "Make sure that your Notification settings are correct for the Mail app:
If you're still having problems with the email notifications, then follow the steps found in the Apple Support articles below.
Best regards.
Hi Aartlady,
Thank you for using the Apple Support Communities.
We understand that you aren't receiving email notification sounds on your iPhone XR and we're happy to help! We also see that you’ve already checked out the Apple Support article About iOS 15 Updates.
Let's "Make sure that your Notification settings are correct for the Mail app:
If you're still having problems with the email notifications, then follow the steps found in the Apple Support articles below.
Best regards.
I"m not having any issues with notification sounds on emails. If you have followed everything in those articles your next step is to contact Apple Support, click on the Get Support link at the top right of this page.
I have my notifications turned on correctly.
I think I have Focus turned off. I do not want to use Focus.
I have re booted my phone and also deleted then re installed my email app.
I receive emails properly but no audible notification of new mail.
I receive other app audible notifications properly.
I've read that other people are having this same issue.
Is this something that will be addressed in an iOS 15 update?
Thank you
After updating to iOS 15 I no longer receive email notification sounds
