Apple Watch series 5 will not pair with my iPhone 12 , on iOS 15. Says it cannot connect to internet, when it indeed is. I have factory reset the watch multiple times, hard reset my phone , I’ve tried on a phone with older ios. Still to no avail.
Hello tay187,
Thanks for reaching out in Apple Support Communities to let us assist you with pairing your Apple Watch to your iPhone.
We appreciate you sharing the steps you’ve tried and those were good steps. Here are a few more things you may want to look at:
If you are still unable to pair your watch, let us know which Apple Watch Series you have and if you recall the watchOS that was installed.
Take care!
I just bought the watch from a rogers store two days ago, I cannot even access any settings on the watch because it will not pair at all. I have no idea what iOS it’s running on as I can’t get in. & my settings on my phone are correct.
in my original post I stated it was an Apple Watch series 5, a 44m in silver.
still not connecting at all.
rogers technician said the watch is problem broken.
Hi,
Thanks for the additional information. While we don’t know what Rogers Store return or exchange policy is, if you are wanting to look into Apple’s warranty, you can view that here: Hardware Warranties
Reach back out if we can help further.
Have a great day!
Series 5 won’t connect to iPhone 12 iOS 15
