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My Apple TV box is flashing rapidly and the screen is black.

My Apple TV box is flashing rapidly and the screen is black. TV is working and all wires are connected. Tried unplugging and plugging back in but no joy. Can anyone advise how to resolve? Thanks.

7224X,

Posted on Sep 29, 2021 5:57 PM

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Question marked as Top-ranking reply

Posted on Sep 30, 2021 5:32 AM

For Apple TV 4K, you will need the assistance from Apple. Users can’t restore this model themselves externally.

Restore your Apple TV - Apple Support

If you have an Apple TV 4K
If you see a […] flashing indicator light on the front of your Apple TV, contact Apple Support.
3 replies

Sep 29, 2021 7:47 PM in response to Stj12

What is your model Apple TV? Identify your Apple TV model - Apple Support


If you see a continuously flashing status light, that indicates a failure to start up properly. First try a cold restart (disconnect from power for a minute or two). If that doesn’t improve it, then the system software may need to be re-installed. How that is done, depends on the exact model Apple TV.

Restore your Apple TV - Apple Support

My Apple TV box is flashing rapidly and the screen is black.

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