You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Since performing the update it will not complete the install and is frozen. I have tried to hard reset and I have even let it go completely flat but nothing is working. I get the same thing, it gets to about 95% (the loading bar) then just stops and freezes. Please help
iPad, iOS 10
HayleyHoughton wrote:
It wasn't already installed. It said last update was in 2020. I'm not sure of the version I installed as it won't let me in now to look.
Whatever the latest one I guess?
Where was that said in original question ??
Since it appears this may Actually be an upGRADE , which is much different than an upDATE - suggest shutdown the computer by whatever means required including Power Button. Disconnect all external devices. Connect to charger. Restart the computer in >>>> Safe Mode <<<<<.
Safe Mode will do a Repair Disk, clear cache files and only load Apple Software, extension and Fonts so loads slowly - Normal. It can take up to 10 or more minutes to eventually start and it may or may not allow the upGrade process to complete - hopefully successfully.
HayleyHoughton wrote:
It wasn't already installed. It said last update was in 2020. I'm not sure of the version I installed as it won't let me in now to look.
Whatever the latest one I guess?
Where was that said in original question ??
Since it appears this may Actually be an upGRADE , which is much different than an upDATE - suggest shutdown the computer by whatever means required including Power Button. Disconnect all external devices. Connect to charger. Restart the computer in >>>> Safe Mode <<<<<.
Safe Mode will do a Repair Disk, clear cache files and only load Apple Software, extension and Fonts so loads slowly - Normal. It can take up to 10 or more minutes to eventually start and it may or may not allow the upGrade process to complete - hopefully successfully.
HayleyHoughton wrote:
Since performing the update it will not complete the install and is frozen. I have tried to hard reset and I have even let it go completely flat but nothing is working. I get the same thing, it gets to about 95% (the loading bar) then just stops and freezes. Please help
This implies Big Sur is already installed. What version of Big Sur is already installed ?? What updated version of Big Sur is being attempted to install ??
It wasn't already installed. It said last update was in 2020. I'm not sure of the version I installed as it won't let me in now to look.
Whatever the latest one I guess?
MacOS Big Sur update
