New iPhone but its asking me for security questions that I don't know

Hello, i had created an apple id with my gmail for my ex girlfriend years ago. We have divorced also about 7 years ago. And now i want to use my gmail for apple id for my new iphone but its asking me for security questions that i dont know. How do i recover my account so that i could use it ?



[Re-Titled by Moderator]


Posted on Sep 30, 2021 2:06 AM

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Posted on Sep 30, 2021 5:33 AM

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication:


Two-factor authentication for Apple ID --> https://support.apple.com/HT204915


If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169

1 reply
Question marked as Top-ranking reply

Sep 30, 2021 5:33 AM in response to Deividas_R

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication:


Two-factor authentication for Apple ID --> https://support.apple.com/HT204915


If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169

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New iPhone but its asking me for security questions that I don't know

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