Music

I want to listen to music on my iPod touch. My screen says "Cannot Connect."

iPod Touch (6th Gen)

Posted on Sep 30, 2021 6:15 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2021 7:23 AM

Hello jaws_1975,


Thank you for posting in Apple Support Communities. We understand that you are wanting to listen to music on your iPod touch 6th Generation and instead you get an error message that says "Cannot Connect". We would love to provide you support on this. 


What iOS version are you running. You may need to update your iOS: Update your iPhone, iPad, or iPod touch


Have you tried restarting your iPod and trying again?

Restart your iPod touch


Are you connected to Wi-Fi, or are you trying to listen to music offline?

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Add music to iPod touch and listen offline




Thank you for allowing us to support you.


Have an awesome and productive day!

3 replies
Question marked as Top-ranking reply

Oct 1, 2021 7:23 AM in response to jaws_1975

Hello jaws_1975,


Thank you for posting in Apple Support Communities. We understand that you are wanting to listen to music on your iPod touch 6th Generation and instead you get an error message that says "Cannot Connect". We would love to provide you support on this. 


What iOS version are you running. You may need to update your iOS: Update your iPhone, iPad, or iPod touch


Have you tried restarting your iPod and trying again?

Restart your iPod touch


Are you connected to Wi-Fi, or are you trying to listen to music offline?

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Add music to iPod touch and listen offline




Thank you for allowing us to support you.


Have an awesome and productive day!

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