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Payment

I received an email that said there may be a problem with my Apple subscription payment method, today. Next billing cycle is 9 Oct. I recently changed my Visa card, and just double checked and verified that the new card is loaded. Am I probably fine and the system is just not synched yet?

Posted on Sep 30, 2021 7:07 AM

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Posted on Sep 30, 2021 7:15 AM

You are probably fine. As for the email, there is the remote possibility it is phishing.


Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679


Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759


If you are uncertain about a message and a resource provided in that message, do not click on any links. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple or to verify the service the message is telling you to use.


This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


If there's a problem with payment you'll see a red warning message.

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Question marked as Best reply

Sep 30, 2021 7:15 AM in response to MHO1968

You are probably fine. As for the email, there is the remote possibility it is phishing.


Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679


Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759


If you are uncertain about a message and a resource provided in that message, do not click on any links. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple or to verify the service the message is telling you to use.


This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


If there's a problem with payment you'll see a red warning message.

Payment

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