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Pinch to zoom in Safari not working consistently on IOS 15

Ever since updating to IOS 15 I have noticed that pinch to zoom does not always work in Safari on my iPhone XS. I've never seen this issue prior to IOS 15. Here is what I see:


  • Load a page on Safari
  • Attempt pinch to zoom - sometimes it works immediately, other times it does not work.
  • Scroll the page up/down, then try pinch to zoom again - sometimes it works, sometimes it does not
  • Sometimes when pinch in to zoom works to zoom in, it will immediately break again and I cannot unzoom with 'pinch out' after numerous attempts. Eventually pinch out works again.


I have not seen this reported anywhere else, except for a short thread on reddit. In that thread (Anyone has issues with Pinch to Zoom using Safari on iOS 15 ?) users all had iPhones X, XS, XR, or the max versions running IOS 15.


I've tried killing Safari and restarting it, closing all tabs and reopening, and rebooting the phone. Nothing has resolved the issue.


Is anyone else seeing this issue with IOS 15?

iPhone XS, iOS 15

Posted on Sep 30, 2021 9:07 AM

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Posted on Oct 18, 2021 1:11 AM

In addition to the OP’s excellently concise description, it’s also possible sometimes to double-tap the screen and it will zoom in a bit, however, it then refuses to zoom back out again.


i have an iPhone X, totally up to date iOS-wise.


Really glad I found this posted somewhere. It’s been driving me absolutely nuts and I haven’t been able to find anything anywhere that would tell me whether or not this was a new intended ‘feature’ in iOS 15 or a bug.


Seems that it is a bug, and a really really really annoying one.


Please please please Apple will you look into this and get it fixed a.s.a.p.?

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156 replies

Nov 16, 2021 5:01 AM in response to runningman7900

I have had this issue a while (iPhone XS Max, iOS 15.1), not really understanding what caused it. Thanks for this post and replies I know I am not alone :)


I tested a bit more, and it seems that the actual problem is one of detecting the two-finger touch as really being two fingers, instead of one + another accidental one. That is, if you are carefull to hit the screen with the two fingers you want to pinch with at exactly the same time, the pinch will work. If they hit slightly out of sync - bad luck.


That is, it seems to be a regression with detecting two-finger touches on the X series iPhones in iOS 15. I hope this helps bring the issue closer to a solution.

Nov 17, 2021 8:46 AM in response to Snømos

Hello all,


in addition to my very early comments at the beginning of this thread, and from much experimenting with my iPhone X Safari browser, I have discovered something that may be of help, though purely as a workaround, or get-me-by, as it doesn’t solve the underlying problem.


I have discovered that, with perseverance (word of the year (2021) here in the U.K. apparently), and a little bit of fettling of the screen, zoom and shrink can again be achieved with two fingers in Safari.


I have found that, once you have loaded up the page you want to be looking at, if you scroll the screen (one finger) either up, or down, a line or so at a time, and then try to zoom or shrink the screen, with two fingers as per normal, and then repeat that little jiggling of the screen, it will eventually work. From what I have found it will always finally succumb to your dogged determination.


Yes, it’s a pita. Yes, you shouldn’t have to do this. Yes, it seems that the Apple gods are dragging their heels in even recognising this as a problem, let alone fixing it. I just hope that this may help

some of you while we await the Angel of Steve Jobs to descend, bestowing upon us all the ‘Heavenly Patch’ ready for immediate install.


Let me know how you get on, and apologies if this has been suggested already, I didn’t have time to reread the entire thread.


Rich

Nov 22, 2021 6:55 AM in response to Patches McC

The modification of the experimental settings did not fix the issue. For example, using the experimental settings, if I go to nytimes.com, I can pinch zoom in and out. However, if I go to facebook.com or twitter.com, the pinch zoom function is broken. I tested this on my wife's iphone 8, and pinch zoom works perfectly on the sites I mentioned above.

Dec 13, 2021 11:23 AM in response to runningman7900

Just updated to 15.2 on my XS and the issue is still there. None of the suggestions in previous posts have been a true fix for this issue. Any time I want to pinch to zoom in Safari, it's a crap shoot on whether it will work. I generally try numerous times and scroll up/down until I can get it to work.


This issue has been viewed nearly 5000 times and has 55 comments - you'd think that Apple would eventually take a look at it and resolve it for us!

Dec 13, 2021 12:11 PM in response to Namrehtikluh

Agreed. You would think Apple have a fix for this and yet they continue to prioritize what they think it’s best. However they need to remember that the consumer drives their sales and stocks and ignoring these highly frustrating glitches they’ve caused is another way to look at other devices that doesn’t have these everyday functionality nuances.

Dec 14, 2021 12:02 PM in response to spta97

I'm on iPhone X / 15.2 and it's definitely not fixed for me either. I don't think it's any better either. It's just that I've become more conscious that if I'm touching the screen extremely lightly, the pinch gesture is more likely to work, so that's what I'm doing now. But any time I press on it normally, it fails at least 50% of the time.

Dec 14, 2021 1:27 PM in response to nholm

Xs Max. I notice if there’s a graphic in the email it makes it even hard to pinch and zoom. The only work around from another person who post is to very lightly place both fingers to zoom in or out which is not always practical. It’s good to have something better than nothing at the moment. Wish they fix this. I have to go to my Mac to respond to work now.

Pinch to zoom in Safari not working consistently on IOS 15

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