Pinch to zoom in Safari not working consistently on IOS 15

Ever since updating to IOS 15 I have noticed that pinch to zoom does not always work in Safari on my iPhone XS. I've never seen this issue prior to IOS 15. Here is what I see:


  • Load a page on Safari
  • Attempt pinch to zoom - sometimes it works immediately, other times it does not work.
  • Scroll the page up/down, then try pinch to zoom again - sometimes it works, sometimes it does not
  • Sometimes when pinch in to zoom works to zoom in, it will immediately break again and I cannot unzoom with 'pinch out' after numerous attempts. Eventually pinch out works again.


I have not seen this reported anywhere else, except for a short thread on reddit. In that thread (Anyone has issues with Pinch to Zoom using Safari on iOS 15 ?) users all had iPhones X, XS, XR, or the max versions running IOS 15.


I've tried killing Safari and restarting it, closing all tabs and reopening, and rebooting the phone. Nothing has resolved the issue.


Is anyone else seeing this issue with IOS 15?

iPhone XS, iOS 15

Posted on Sep 30, 2021 9:07 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 8, 2021 1:42 AM

ooh! great catch! testing on my XS seemed to confirm this, so i disabled 3d touch in accessibility. pinch to zoom is now working much the same as it did pre-update. (still it tries to “zoom” me out of my current tab sometimes but otherwise is functional.)

Similar questions

156 replies

Dec 13, 2021 11:56 AM in response to runningman7900

Same issue here, iPhone XS Max.

This is only one of many new bugs and strange things happening to iPhone X(xx)’s since the new iOS 15 was released.

  • alarm sound not ringing through headphones anymore (extremely frustrating)
  • Touch ID now marks the words more often when all I want is to move the marker
  • my phone is super fresh and battery life is good, but out of nowhere apps have started to freeze in suspicious ways


either you fix this or we all go buy old nokias on ebay

Dec 17, 2021 9:41 AM in response to dlbogdan

I agree. I still have every iPhone model since it came out up to my current one which Xs Max. I don’t plan on getting any more. The prices going up and quality going down. Phone looks amazing during those dog and pony shows but in the real world application key features they praise during their review are finished with software updates. We should not have to go through all these workarounds when we pay so much money for it. I don’t mind paying top dollar for a phone but when it starts coming short to their promises and deliverables I would agree with your assessment in changing to another operating system.

Jan 11, 2022 11:49 AM in response to spta97

Dear Apple,


This was the beginning. Steve convinced the world with an iPhone with smart and smooth handling .


Now, since iOS 15.x Till 15.2, the smooth zoom function in my mail app seems broken, many repeats are necessarry to zoom on my iPhone X . It feels like an unfinished product now or to have a cheap third party mobile phone in hands. Some month ago, in iOS 14 all was fine.


Please take responsibility and get this fixed soon.


thank you in advance.


yours sincerely


a user from first day



[Link Edited by Moderator]


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Pinch to zoom in Safari not working consistently on IOS 15

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.