Is mine only or anyone else facing the issue with iOS 15. I'm a user of iPhone 7 Plus and just recently updated iOS 15. After update I can't play a video in safari...i can hear the sound in video n it's running Bt the screen is completely black...
iPhone 7 Plus, iOS 15
Hey bikram144,
It sounds like you're having issues playing videos in Safari after updating your iPhone. We can understand wanting to get that resolved. We want to help.
We'd recommend disabling experimental features for Safari to see if that helps. You can do that in Settings > Safari on your iPhone.
If that doesn't help, we'd suggest clearing history and cookies to see if that resolves the issue: Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch
Thanks!
In same situation, it is pretty clear that there was a fix by disabling the GPU process: media, then it was removed, so seems no fix is available. Clear to me that it is intentional to force updating to a new phone. The one last thing one could try is back dating to a older iOS. Not an option for me since work requires updates to current. It doesn’t seem to matter the browser, have same problem with a different browser too, so IOS. I’m rethinking commitment to Apple Ecosystem if this is what they have to resort to.
I’ve spent the last 2hrs on Apple chat. No idea how many different people I’ve spoken to but they all seem oblivious to this issue or just don’t want to help.
the fact that Apple haven’t acknowledged this issue, I can’t help but think it’s been done intentionally.
It was an issue that seems recurring since few years ago.
One plausible and sound solution among others were turning off "Optimize Storage" for photos/videos in iCloud settings on the iPhone
Settings > Apple ID, iCloud, Media & Purchases (the tab right under "Settings" wording, with your name and avatar) > iCloud > Photos > Optimise Phone Storage (Check or uncheck).
[My bad for not bookmarking the source that time and being unable to get back there again, will refurnish with link soon]
Long story short, it DIDN'T WORK for me.
After I did it, it still cant display visual output of the video (just black screen on the video player's frame), but audio output plays as usual. This happens to videos from various browsers (Safari, Chrome) and e-learning platform etc.
I unfortunately used the same phone as you, but I checked that there are 6GB left on my storage, which should provide enough resource to load the data?
After IOS 15 upgrade Safari can not longer play videos, what is happening?
Same problem. After update to 15.1 safari stop play video. Display looked. Sound continue playing but no video
I phone 7 Video screen is black only sound
I need help.
This worked with iOS 15.3, but now updated to 15.4, and the GPU Media option is removed.
Same prob. GPU media option has been removed stuck on the iPhone 7 plus. I get a blank screen if I try to watch any video on safari or twitter(via safari not the seprate app )
when i updated to ios 15.4 the GPU process media isn’t in settings anymore. Can someone tell us what to do so we can fix it?
Same here literally every website has black videos but the sound plays …
it still doesn't work for me.
Тоже самое, после обновления сафари не показывает картинку в видео, только звук. Помогите решить эту проблему.
After I updated to iOS 15.2 from iOS 13, online video won’t play and this is really frustrating as I wished I had not click on the update.
iOS 15 update - safari video black screen again
