Cannot click on ICloud or Find My Iphone

Please help!! I have an Iphone11 its not even listed here, and it literally wont work, I only had 50 gigs so I upgraded to 200 and I still cannot click on icloud settings, find my iphone, or back up!!

iPhone 11

Posted on Oct 1, 2021 9:54 AM

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2 replies

Oct 2, 2021 9:56 AM in response to tdemoree

Hi tdemoree, We appreciate you reaching out to us. We understand that you are experiencing issues clicking on iCloud or Find My iPhone.


We’d like to gather additional details that may help us be in a better position to assist you. Are you experiencing the issue when using cellular data, Wi-Fi network, or both?

Are you receiving an error message?

Do you have other Apple devices? If yes, are you experiencing a similar behavior with your other Apple devices?


In the meantime, we recommend that you make sure that you are using the latest version of iOS 14 or the latest version iOS 15.

While it isn't inherently assured that an update will resolve the issue, updating to the latest version of iOS for your device can help isolate potential software issues. 

Because of the nature of the issue, your current option for now is a backup through a computer.

Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch




Take care!

Oct 18, 2021 12:06 PM in response to kamote0628

I'm having the same problem. I look logged into my Apple Account, but cannot click on iCloud or Find my Phone.


Are you experiencing the issue when using cellular data, Wi-Fi network, or both? --- BOTH

Are you receiving an error message? -- NO JUST GRAYED OUT, AND CAN'T CLICK ON EITHER

Do you have other Apple devices? If yes, are you experiencing a similar behavior with your other Apple devices? -- will check my laptop, but can log into iCloud via web on my phone


Note: iPhone XR -- OS 14.8


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot click on ICloud or Find My Iphone

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