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no instructions for Big Sur?

this has no instructions for Big Sur. Anyone know of an update?


iPhone 12, iOS 14

Posted on Oct 1, 2021 12:03 PM

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Question marked as Top-ranking reply

Posted on Oct 1, 2021 12:07 PM

There has been nearly 6 or 7 updates to Big Sur since it was released. It depends on what model and year Mac you have whether or not you can run Big Sur. See this Apple document to see if your Mac qualifies to run Big Sur: macOS Big Sur - Technical Specifications


7 replies

Oct 1, 2021 12:49 PM in response to folkdemon

folkdemon wrote:

this has no instructions for Big Sur. Anyone know of an update?

My Macbook pro is running Big Sur


? what are you asking...


Big Sur macOS 11.6

https://support.apple.com/macos


Mac basics Video intro, new to Big Sur:

https://help.apple.com/macos/big-sur/whats-new/


macOS User Guide - Apple Support


MacOS Big Sur User Guide: The complete Essential ...


MacBook Pro Essentials - [Table of Contents] - Apple Support

https://support.apple.com/guide/macbook-pro/toc



Oct 1, 2021 12:59 PM in response to leroydouglas

To clarify, the related article (Sync your iPhone, iPad, or iPod using your computer) only has instructions for Catalina and previous. there are no instructions for Big Sur. When I try to sync my new iPhone 12 to my macbook pro, I get an error message that says "The iPhone “iPhone” cannot be synced. The required file cannot be found." I have posted about that in another question on the community boards.


Oct 1, 2021 1:17 PM in response to folkdemon

folkdemon wrote:

To clarify, the related article (Sync your iPhone, iPad, or iPod using your computer) only has instructions for Catalina and previous. there are no instructions for Big Sur. When I try to sync my new iPhone 12 to my macbook pro, I get an error message that says "The iPhone “iPhone” cannot be synced. The required file cannot be found." I have posted about that in another question on the community boards.



Verify your Big Sir is running the current macOS 11.6

>About this Mac>Software update


Verify your iPhone is has the appropriate software installed—to successfully communicate with the macOS

settings>General>Software Update



the update release called “Device Support Update” — brings fixes to make sure updating and restoring iPhone and iPad with a Mac is working correctly.



From the Terminal.app I see


MacBook-Pro ~ % softwareupdate --history

Display Name Version Date

------------ ------- ----

Safari 14.0 09/16/2020, 16:23:27

HP Printer Software Update 5.1 10/24/2020, 11:08:53

macOS 11.0.1 11.0.1 11/24/2020, 17:47:37

macOS Big Sur 11.1 Update 11.1 12/14/2020, 14:30:32

macOS Big Sur 11.2 Update 11.2 02/01/2021, 22:51:23

macOS Big Sur 11.2.1 02/10/2021, 03:17:45

macOS Big Sur 11.2.3 11.2.3 03/11/2021, 04:11:53

macOS Big Sur 11.3 11.3 04/27/2021, 11:38:15

macOS Big Sur 11.3.1 11.3.1 05/04/2021, 05:43:23

macOS Big Sur 11.4 11.4 05/24/2021, 19:14:37

macOS 11.5 11.5 07/22/2021, 02:46:04

macOS Big Sur 11.5.1 11.5.1 07/26/2021, 19:39:48

macOS Big Sur 11.5.2 11.5.2 08/11/2021, 17:16:08

macOS Big Sur 11.6 11.6 09/13/2021, 16:01:34

Safari 15.0 09/20/2021, 14:51:44

Device Support Update 09/30/2021, 09:13:01



Oct 1, 2021 1:21 PM in response to folkdemon

Hi folkdemon,


Looking at the article you linked, you should choose the option for macOS Catalina (use the Finder). It also applies to macOS Big Sur and future versions of macOS.


EDIT: Credit to leroydouglas; there is a Device Support Update available for macOS Big Sur 11.6. It ensures that your Mac can communicate normally with iOS devices (presumably running iOS 15).

no instructions for Big Sur?

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