OTP not showing on keypad

iPhone XR. OTP at first worked, now it does not work. Why is that?

I have checked multiple times, everything it's ok.

Password autofill works ok, only one time password OTP verification, does not appear on my keyboard. I have emoji and 3 other language keyboards. I receive the code, but the code I receive by message, it does not appear on my keyboard. I should go back to sms, and then back again to the app/or the site I am receiving that passcode.

Please help.

Posted on Oct 1, 2021 5:26 PM

Reply
1 reply

Oct 2, 2021 2:15 PM in response to Praveengold143

Hey Praveengold143,


It appears that you're not seeing the One-Time Password when you receive it. You have to go to the message to either copy/paste or write down to get access to the site. We'd also be wanting a solution and we're glad to provide assistance.


Automatically fill in SMS passcodes on iPhone - Apple Support -- Some sites and apps have stopped using that feature, and just rely on the message they send.


View and respond to notifications on iPhone - Apple Support -- If you have notifications turned on for the Messages app, you should see the notification containing the OTP appear on the screen. When you tap it, it should enter the OTP code in the field.


Feel free to get back to us with any questions or problems you may have.


All the best.

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OTP not showing on keypad

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