How do I reset my password for my MacBook Air. I cannot logon because I do not know my password but it does not give me the option for a hint or reset

I got a new MacBook Air last week I haven’t used it in a couple of days so it will not recognize my touch ID it’s asking for a password. I don’t recall setting up a password. How do I reset or get the hint for my password

MacBook Air 13″, macOS 11.5

Posted on Oct 2, 2021 4:23 AM

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3 replies

Oct 15, 2021 3:17 PM in response to Earlybird107

Dear iCloud team,

Through an accident my old Mac book air model Mac book Air 13” version OS X 10.10.5 got locked in my iCloud account

I tried several times to unlock the device through my iCloud - without any success

Please advice me how do unlock my air book

It requests a 4 digital password which I can’t request from my iCloud - please guide me though the process

Thank you for your support

Sincerely, Mohamaderza


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How do I reset my password for my MacBook Air. I cannot logon because I do not know my password but it does not give me the option for a hint or reset

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