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Hello, I have a question for you about the photos on my phone, I bought a new phone and moved all the photos from the old iPhone to the new one, and everything was fine, but at one point almost all the photos from the phone just disappeared, there were a couple of photos left, is it possible return these photos or we can’t return them again?

iPhone 13 Pro, iOS 15

Posted on Oct 2, 2021 4:49 AM

Reply
1 reply

Oct 3, 2021 7:05 AM in response to Lerazontik

Hello Lerazontik, 


We understand that there are some pictures missing from your iPhone and you’re asking about how, or if, they can be recovered. 


Are the pictures syncing with iCloud or were they restored from a backup? You can check if iCloud Photos are enabled in Settings > your name > iCloud. Do you still have access to your old device and if so, are the pictures still on it?


The following article also has a few steps you can take as well - If you're missing photos or videos in the Photos app


Let us know what you find out.

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