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Home Pod

The negative and plus signs are blinking. The device won’t respond. What do I do?

Posted on Oct 2, 2021 5:45 AM

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Question marked as Top-ranking reply

Posted on Oct 2, 2021 5:05 PM

If the volume lights are blinking, the only thing you can try is to unplug the HomePod for over 24 hours

Then plug back in and do a Reset as follows:

  1. Unplug HomePod or unplug the power adapter for HomePod mini, wait 10 seconds, then plug it back in.
  2. Wait 10 seconds, then touch your finger to the top of HomePod and hold it there.
  3. The white spinning light will turn red. Keep your finger down. 
  4. Siri will say that your HomePod is about to reset. When you hear three beeps, you can lift your finger.


Reset HomePod - Apple Support

Then set it up again.


There is no guarantee this method will work. Has for some people. If it’s still under warranty get in touch with Apple: Get Support

1 reply
Question marked as Top-ranking reply

Oct 2, 2021 5:05 PM in response to Deetee58

If the volume lights are blinking, the only thing you can try is to unplug the HomePod for over 24 hours

Then plug back in and do a Reset as follows:

  1. Unplug HomePod or unplug the power adapter for HomePod mini, wait 10 seconds, then plug it back in.
  2. Wait 10 seconds, then touch your finger to the top of HomePod and hold it there.
  3. The white spinning light will turn red. Keep your finger down. 
  4. Siri will say that your HomePod is about to reset. When you hear three beeps, you can lift your finger.


Reset HomePod - Apple Support

Then set it up again.


There is no guarantee this method will work. Has for some people. If it’s still under warranty get in touch with Apple: Get Support

Home Pod

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