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Photo folders size discrepancies- number of photos and size of space used

I have a newly set up iPad pro, 3rd gen, 11 inch that we got new and set up via wireless side by side transfer. Upon plugging it in to MacBook pro Big Sur 11.6, i noticed that the pictures folder on the MacBook shows (left side below on screen shot of Get Info) 34.16 gb and 13,085 items while the iPad (right side of screen shot) shows 18.48 GB and the iPad has 6,695 photos and 71 videos showing synced from the computer. I have deleted the synced photos, soft reset ipad and restart MacBook and re-synced with same results as shown below.

Questions:

Which is right? Why the difference? How do i reconcile the difference?

I have compared manually almost all of the computer folders to the iPad synced folders and have only found about 5 missing picture and .mov files for a total of about 200mb. thank you


iPad Pro, iPadOS 15

Posted on Oct 2, 2021 6:47 AM

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Question marked as Top-ranking reply

Posted on Oct 4, 2021 8:22 AM

so i called back again this am and asked for a senior advisor in Photos. We talked a few minutes, I showed him the issue and put me on hold and did some research. He came back on and said he was told that the number is going to be different because I sync not using iCloud..... and there are going to be "different items".... I said, huh, what does that mean? What different items? I asked how do I tell which they are and what's being synced then and what not - where are the different items? He put me on hold and I was transferred again. I now suspect the 1st fellow was not a "senior tier 2" advisor. Went over it again with another fellow. this makes sense - too back it too SO MANY calls..... In the photo folder on the Mac we sync with there are iPhoto library, iPod photo cache, Photo booth library and photos library folders. If I exclude those and "get info" on the remainder of the folders, the no. and sizes matches almost exactly to what is being synced. The culprit for the greatest difference is the iPod photo cache for about 15gig. The 4 folders are included in the total but do not sync to the iPad, hence the difference.

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5 replies
Question marked as Top-ranking reply

Oct 4, 2021 8:22 AM in response to mrchntmarine

so i called back again this am and asked for a senior advisor in Photos. We talked a few minutes, I showed him the issue and put me on hold and did some research. He came back on and said he was told that the number is going to be different because I sync not using iCloud..... and there are going to be "different items".... I said, huh, what does that mean? What different items? I asked how do I tell which they are and what's being synced then and what not - where are the different items? He put me on hold and I was transferred again. I now suspect the 1st fellow was not a "senior tier 2" advisor. Went over it again with another fellow. this makes sense - too back it too SO MANY calls..... In the photo folder on the Mac we sync with there are iPhoto library, iPod photo cache, Photo booth library and photos library folders. If I exclude those and "get info" on the remainder of the folders, the no. and sizes matches almost exactly to what is being synced. The culprit for the greatest difference is the iPod photo cache for about 15gig. The 4 folders are included in the total but do not sync to the iPad, hence the difference.

Oct 3, 2021 9:10 AM in response to mrchntmarine

Hi mrchntmarine, We appreciate you reaching out to us. We understand that there is a difference in the amount of photos between your devices, and you would like to know which is right, why there is a difference, how to correct the difference.


We'd like to start by setting your expectations. It is likely that both devices are showing you the amount of storage that is used by Photos on each device.

If you have iCloud Photos enabled, the difference is likely based on the quality of the photos that are on each device. It may be possible to get an equal amount of storage used on both devices by downloading all your photos and videos.

Download iCloud photos and videos

If you need further assistance, our Photos Support team will be more than happy to provide you assistance with Photos-related issues.

You can use this link to reach out to them: Photos Support


Take care!

Photo folders size discrepancies- number of photos and size of space used

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