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iPad won’t charge and nothing is working

i plug our IPad in and it says charging and then a couple seconds later it says Not Charging…

I have tried to clean the charging spot, I have changed cords and ports and I have done a hard restart. Nothing is working

Posted on Oct 2, 2021 10:54 AM

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Question marked as Best reply

Posted on Oct 2, 2021 11:16 AM

These support pages should help with troubleshooting:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you continue to experience difficulties, you might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple


2 replies
Question marked as Best reply

Oct 2, 2021 11:16 AM in response to bethanni224

These support pages should help with troubleshooting:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you continue to experience difficulties, you might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple


Oct 2, 2021 11:06 AM in response to bethanni224

Time for you to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have your Apple iPad diagnosed and options presented you.


Failing that,

You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Hardware Repair & Battery usage & Charging support categories.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple

Tap the link below.


https://www.apple.com/contact/



Best of Luck to You!

iPad won’t charge and nothing is working

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