After updating to IOS my phone would not boot up, restore gives error 35

I have an Iphone XS Max, after updating the IOS my phone froze and then refused to boot up getting stuck on the apple logo, when I try to a restore following all steps from apple support articles I get error code 35. Then just goes round in circles.


I dont understand how it went wrong after update. Any suggestions as I think this was an apple bug in the update that caused this and I dont want to pay £456 to get it looked at.

Posted on Oct 2, 2021 7:34 PM

Reply
1 reply

Oct 3, 2021 2:28 PM in response to DNTactical

Hi DNTactical,


Thanks for taking the time to post in the Apple Support Communities. We understand that you're getting error code 35 when attempting to restore your iPhone. Let's see how we can help. As the following article explains, try to reinstall iOS instead of restoring your iPhone: If you see the Restore screen on your iPhone, iPad, or iPod touch.


If you continue to see an error, check out these articles:


iOS update and restore errors

If you see an error when you update or restore your iPhone, iPad, or iPod


All the best!

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After updating to IOS my phone would not boot up, restore gives error 35

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