Return or exchange

I bought 2 packages by mistake and I want to change to the correct package, or preferably get a refund


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iPhone XR, iOS 15

Posted on Oct 2, 2021 8:29 PM

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Question marked as Top-ranking reply

Posted on Oct 2, 2021 8:39 PM

Contact whoever you bought these “packages” from, and inquire about the return and refund policies.


If you bought hardware from Apple, you have 14 days to return for a full refund.


Other resellers and other vendors vendors can have other policies and practices.


If you purchased content from Apple, you can request a refund.


Request a refund for apps or content that you bought from Apple - Apple Support

2 replies
Question marked as Top-ranking reply

Oct 2, 2021 8:39 PM in response to Buadam123

Contact whoever you bought these “packages” from, and inquire about the return and refund policies.


If you bought hardware from Apple, you have 14 days to return for a full refund.


Other resellers and other vendors vendors can have other policies and practices.


If you purchased content from Apple, you can request a refund.


Request a refund for apps or content that you bought from Apple - Apple Support

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