factory restart
how do I factory restart an i phone that I cant open as my sister forgot her password and locked herself out
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Best reply
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
if you have activation issues then
the activation lock is not really on the iphone it's a
theft protection measure on apples servers
it needs to be removed
How to remove Activation Lock - Apple Support
if you don't know your appleID
if that does not help you then you need the assistance of apple
Additional Support - Activation Lock (apple.com) and or
Get Support (apple.com) , Genius Bar Reservation and Apple Support Options - Apple