Not able to share health data

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Level 1

9 points

Not able to share health data

So me and my girlfriend both have iPhone 11s with iOS 15 (the latest version available) but we can share our heath data, when I try and add her, it’s says unable coz she doesn’t have a device to view it on, but she has an iPhone 11 with iOS 15….. when I try and add myself from her phone she can send and Invitation but I never receive it, I can send an invite to my mom(not that she’s accepted it yet) but I can’t send one to my dad who also says that he doesn’t have a device I can view it on? Can someone tell me what’s going on?

iPhone 11, iOS 15

Posted on Oct 3, 2021 2:48 AM

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Answer 1

Top-ranking reply

Alexiskizzee

Level 1

13 points

Oct 28, 2021 9:41 PM in response to Jasoniver

Hey ! So I spent an hour on the phone with apple support and finally got a solution . From the contacts app u have to add the persons iCloud email to their number and save it under iCloud instead of home email. Restart your phone and try sharing it again. Took a few hours but worked for me !

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Answer 2

Oct 4, 2021 7:12 AM in response to Jasoniver

Hello Jasoniver,

Welcome to Apple Support Communities!

It sounds like you're having some trouble sharing health data with some of your contacts. We'd like to help.

Take a look at Share and view health data in the Health app. Ensure that you meet the requirements under the "Here's what you need" section.

Take care.

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Answer 3

Oct 27, 2021 9:19 AM in response to Jasoniver

Hello ,Did you ever find a solution ? Me and my boyfriend are going through the same thing right now and we’ve done everything but still won’t let us share.

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Answer 4

Jasoniver Author

Level 1

9 points

Oct 27, 2021 9:43 AM in response to Alexiskizzee

Unfortunately not

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Answer 5

Oct 27, 2021 12:17 PM in response to barberlives123

This did not help considering we both meet the requirements. Any other suggestions?

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Not able to share health data

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