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Level 1

4 points

Macbook pro is shutting down unexpectedly.

Hello Team,

My 16 inch 2019 Macbook Pro is shutting down unexpectedly 3- 4 times a day. Before shutting down black screen comes and fan swirls very fast making some noise.

After the staring the system on againg,

show the below message.

panic(cpu 0 caller 0xfffffff011ab8350): x86 CPU CATERR detected
Debugger message: panic
Memory ID: 0x6
OS release type: User
OS version: 18P4759a
macOS version: 20G165
Kernel version: Darwin Kernel Version 20.6.0: Tue Jun 22 21:55:04 PDT 2021; root:xnu-7195.141.2~1/RELEASE_ARM64_T8010
Kernel UUID: E6B23446-BF1C-3A39-9311-EDEAEB220BF9
iBoot version: iBoot-6723.140.2
secure boot?: YES
x86 EFI Boot State: 0x16
x86 System State: 0x0
x86 Power State: 0x0
x86 Shutdown Cause: 0x1
x86 Previous Power Transitions: 0x10001000100
PCIeUp link state: 0x89473614
Paniclog version: 13
Kernel slide:      0x0000000009b58000
Kernel text base:  0xfffffff010b5c000
mach_absolute_time: 0x219500da0e
Epoch Time:        sec       usec
  Boot    : 0x61597d27 0x000b7a94
  Sleep   : 0x6159a169 0x000a836f
  Wake    : 0x6159a17d 0x0004474d
  Calendar: 0x6159a194 0x0009f8a9

CORE 0 is the one that panicked. Check the full backtrace for details.
CORE 1: PC=0xfffffff0119b8c14, LR=0xfffffff0119b410c, FP=0xffffffe803febd60
Panicked task 0xffffffe199ad0630: 3389 pages, 229 threads: pid 0: kernel_task
Panicked thread: 0xffffffe199c0ea00, backtrace: 0xffffffe81002b700, tid: 443
		  lr: 0xfffffff0112ab4f0  fp: 0xffffffe81002b750
		  lr: 0xfffffff0112ab348  fp: 0xffffffe81002b7c0
		  lr: 0xfffffff0113d6d90  fp: 0xffffffe81002b890
		  lr: 0xfffffff0118d15fc  fp: 0xffffffe81002b8a0
		  lr: 0xfffffff0112ab07c  fp: 0xffffffe81002bc20
		  lr: 0xfffffff0112ab07c  fp: 0xffffffe81002bc80
		  lr: 0xfffffff0122db200  fp: 0xffffffe81002bca0
		  lr: 0xfffffff011ab8350  fp: 0xffffffe81002bcd0
		  lr: 0xfffffff011aa66e0  fp: 0xffffffe81002bd30
		  lr: 0xfffffff011aa85dc  fp: 0xffffffe81002bdc0
		  lr: 0xfffffff011aa5d84  fp: 0xffffffe81002be50
		  lr: 0xfffffff0119aa894  fp: 0xffffffe81002be80
		  lr: 0xfffffff011826338  fp: 0xffffffe81002bec0
		  lr: 0xfffffff011825bb8  fp: 0xffffffe81002bf00
		  lr: 0xfffffff0118dc5a0  fp: 0x0000000000000000

MacBook Pro 16″, macOS 11.6

Posted on Oct 3, 2021 6:09 AM

Best reply

leroydouglas

Community+ 2024

Level 10

184,290 points

Posted on Oct 3, 2021 6:49 AM

kratyos wrote:

Hello Team,

My 16 inch 2019 Macbook Pro is shutting down unexpectedly 3- 4 times a day. Before shutting down black screen comes and fan swirls very fast making some noise.

After the staring the system on againg,

show the below message.

panic(cpu 0 caller 0xfffffff011ab8350): x86 CPU CATERR detected

CATERR = catastrophic error condition, asserted by the processor

Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.

Learn what to do if your computer restarts or shuts down unexpectedly, or you get a message that your computer restarted or shut down because of a problem.

If your Mac spontaneously restarts or displays a ... - Apple Support

https://support.apple.com/en-us/HT200553

You can post the Kernel Panic reports— found /Library/Logs/DiagnosticReports if more than one, post 3 max eaxh in its own 'Additional text' box for clarity

From the Finder>Go>Go To Folder, copy and paste:

/Library/Logs/DiagnosticReports

ends in .panic post the whole report use the Additional text box

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Macbook pro is shutting down unexpectedly.

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