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IPad Air 4 won’t charge using 2 different Apple chargers

Seems to be a common problem. Can’t update to v15 due to low charge and can’t charge. Tried rebooting. It decides to charge intermittently and now again. Ideas?

Posted on Oct 3, 2021 3:02 PM

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Posted on Oct 3, 2021 3:54 PM

These support pages should help with troubleshooting:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you continue to experience difficulties, you might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple


4 replies
Question marked as Best reply

Oct 3, 2021 3:54 PM in response to Eagankaren

These support pages should help with troubleshooting:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you continue to experience difficulties, you might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple


Oct 3, 2021 3:09 PM in response to Eagankaren

Eagankaren Said:

"IPad Air 4 won’t charge using 2 different Apple chargers: Seems to be a common problem. Can’t update to v15 due to low charge and can’t charge. Tried rebooting. It decides to charge intermittently and now again. Ideas?"

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Troubleshooting iPad Power:

Try what is on these Links:


IPad Air 4 won’t charge using 2 different Apple chargers

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