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So after upgrading to iOS15 I am now getting SSL connection errors in maps and music. It is almost made maps unusable at times. In the middle of streaming music with a good connection I all of a sudden get a connection error and it skips to the next song. This did not do this until iOS15.
iPhone XS Max
Greetings EricWhite2,
We understand that you're getting errors while using the Maps and Music apps. We're happy to help look into these concerns with you.
A few good places to start will be verifying that the date and time are correct for your device. Our page Change the date and time on iPhone covers the steps to adjust those settings, and it's typically recommended to have them update automatically.
Other areas to check are your data connection and possible anti-virus or firewall applications. Does this happen on cellular and multiple Wi-Fi connections? Do you use any apps to block pop-ups or other security measures?
We hope this helps!
Welcome back EricWhite2,
The screenshot is appreciated. Are you seeing this error only in the Apple Maps and Apple Music applications? Did you check for VPN or antivirus-type softwares that you may have installed? If you do not get this error in any other apps or functions, try using Delete built-in Apple apps on your iOS 12, iOS 13, or iPadOS device or Apple Watch to remove just those apps and reinstall them from the App Store after verifying that your iOS software is up-to-date. We'd also like to point out that in this screenshot you had a very weak signal, and ask that if the behavior continues that you monitor your signal strength during those errors to see if this is a common factor.
Cheers!
I too have this exact same issue, however, I am still on iOS 14.8.
I first noticed this issue occurring around October 4th.
I am not 100% sure this is an iOS issue, but rather an AT&T / FirstNet issue.
I noticed in your screenshot that you're on 5Ge, which makes me believe you too are on AT&T / FirstNet - can you confirm?
I found that if tether to my work phone (which is on Verizon), I do not have this issue. I also found, if I run a VPN on my personal phone (which is on FirstNet) I do not have this issue either.
As per the suggestions listed here, these things did NOT fix or change anything for me:
Please try connecting to a VPN, or perhaps hotspot to a friends phone as a test -- see if this resolves the issue immideatly for you, as it did for me -- if it does, then the next question is, are you on AT&T, FirstNet or perhaps another MVNO powered by AT&T? If this error is specific to AT&T -- I have NO idea how we can get them to resolve it, unless enough of us step up and report the issue.
I appreciate you getting back to me. The date and time are correct and it happens on Wi-Fi and cellular. I’ve attached a photo of what I am getting I had a pic of the music app also, but can’t find it right now
For the most part us it is Apple Music and maps. Although I have seen that find my is now only working some times. I do not have any antivirus or VPN installed. I am updated to 15.01 currently. I will try deleting and reinstalling them and let you know.
I have this exact same problem. SSL error in Maps continuously, I also have the error in Apple Music. Definitely an issue coming from IOS 15. Seems like they didn’t fix this on the latest update. Unfortunately I already trie to reinstall the application but the issue persisted.
same on my end
No VPNs
good signal
data and time are correct
no pop blockers or security measures
So I have uninstalled both apps and reinstalled and nothing has changed. When I look up an address it just spins and sits there the. faults out. If I clear the cache and restart the app sometimes it comes right up. Others it does the same thing. It has gotten so bad I have had to download and start using google maps so that I can get directions. Trust me I hate google anything so if you can figure this out I would appreciate it.
Idk if you saw, but I use AT&T iPhone XR currently on iOS 5.0.2 I believe and a vpn is the only way my apple apps work consistently.
i’ve talked to AT&T and they tried network refreshes, gave me a new 5G sim card, and other troubleshooting steps and none of it worked.
They did tell me others have issues but it seems to be an apple software issue since it started with the new iOS update but idk. Seems like pointing fingers
My post on reddit about this SSL issue and with apple music, thats my primary issue.
Apple music has been working flawlessly since about 12:30 pm central time. Everyone should test it, see if it works. Had people on my reddit thread say theirs is working again. Maybe they finally fixed it!
That is good to know. I came back to work and my work phone iPhone XR does not have any of these issues. Difference, it is on Verizon. I will try music today and see if I get any issues. Thanks for the update.
Same for me, but when I change cellular to 4g it starts working again immediately.
I’m also having this issue, I tried downloading a vpn app and when Im on a vpn, I never have issues.
its happening when I use my att iphone xr on data, when on wifi I dont have issues either.
SSL Errors
