You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Why wouldn’t it have the 5g option?
iPhone 13 Pro
Did you use a SIM from an older phone? If so, that SIM may not be provisioned with the 5G service.
You need to contact your carrier and work with them to get 5G working on your phone.
Did you use a SIM from an older phone? If so, that SIM may not be provisioned with the 5G service.
You need to contact your carrier and work with them to get 5G working on your phone.
I also have an iPhone 13 Pro with no option for 5G. I am only receiving LTE or 4G connection.
I did, they said something about the imei not being correct. It’s been updated now, But I don’t understand how that would change setting to phone. For example, if I go into phone setting and cellular option it only shows 4g or lte option.
I think I am going through the same thing with AT&T RIGHT NOW on chat. I suspect the network needs to ID our phones properly, and they are not matching the IMEI addresses properly on their end... Your phone will only let you select networks available to it!
Does your cellular carrier have 5G?
Phone came with new sim. Old phone was sent back with old sim
Contact your carrier then and work with them.
Yes they do, I’m with att. I’m currently on their elite plan which has 5g access. We also have a iPhone 13 pro max on our plan and it has the 5g access
My iPhone 13 pro doesn’t have 5g option
