Ipad 2 IOS 9.3.5 - How to add a new root certificate to the trust store? Wikipedia inaccessible.

As of October 2021 sites such as Wikipedia which use an updated Let's Encrypt SSL Certificate no longer can be accessed via Chrome or Safari browsers available for this device. The ios 9 trust store lacks the ISRG Root X1 root cert: https://letsencrypt.org/docs/certificate-compatibility/

Is there any way for users to update our device's trust store with this root certificate?

To others left without ability to use wikipedia on these devices, note that you can use Maxthon Browser v5.4.8.3 to access wikipedia and other sites using these types of ssl certs (you are prompted to "cancel" or "continue" during notification that the site's security cannot be trusted, whereas chrome and safari offer no option to continue to the site.

Thanks

Posted on Oct 4, 2021 2:22 PM

26 replies

lary1d

Level 1

8 points

Oct 29, 2021 9:49 AM in response to lary1d

so the problem for me, i think, is the same as the person who started this thread, how to add a new root certificate to the overdrive app so it will access the public librarys catalogues that i use to borrow ebooks.

the troglodyte

lary1d

Level 1

8 points

Nov 1, 2021 11:45 AM in response to JanHans

janhans, and parapunter.....it effing worked,,it was so simple,,thanks so much,,why didnt overdrive or the certificate people tell me about this.....i have wasted so much time trying to figure this out..i am a stubborn old fool....now back in business...on the old ipad 2....

Nov 12, 2021 10:23 PM in response to MrHoffman

I'd like to try this on my iPad 3rd gen with 9.3.5. I tried going to the letsencrypt website, and it seemed to start to work, however when the Setting app opens up, it hangs for a bit, then crashes.

Will this Configurator app work on a personal iPad and not a "Managed" one?

Thanks! (or... any idea how to stop the Settings app from crashing?? My other idea is to re-install the iOS, but that seems like more trouble than it's worth, as there are apps on the iPad that I can no longer get if it gets wiped...)

Oct 5, 2021 7:08 AM in response to MrHoffman

Thanks, MrHoffman

Oct 6, 2021 3:19 AM in response to letters9umbers

Sure. Go to https://letsencrypt.org/certs/isrgrootx1.pem in Safari on your iPad. It should prompt you to install the certificate.

Oct 6, 2021 2:41 PM in response to LotusPilot

Really? It looks like you can just go Settings/General/Profiles , select the certificate and choose "Delete Profile".

Oct 26, 2021 1:45 PM in response to JanHans

How do i get that file into my Mac, the file is loading down, but how can i get it to the right place so it will help my computer?

Oct 26, 2021 3:01 PM in response to MrHoffman

Thanks for your help, i can come to the system Roots, but after that Im bet ..... i just now try to load down Firefox, it might help!

Oct 27, 2021 8:11 AM in response to MrHoffman

Hi! Thanks, now I can load down my podcasters again!! To load down High Sierra made it!!!

but I had to take my phone to answer, Safari can’t open this site now, because it’s not safe it says!!!!

Oct 31, 2021 6:35 AM in response to MrHoffman

Thanks, all seems to function now!

MrHoffman

Level 10

158,893 points

Oct 27, 2021 8:54 AM in response to Fia-Lotta

Reboot the Mac into Safe Mode, attempt access to this site again, then reboot normally.

How to use safe mode on your Mac - Apple Support

What’s the history, here? If root certificates were somehow deleted (which wasn’t recommended in this thread), or were possibly mass-reloaded from another Mac running newer (and something wrong then happened) that can (potentially) cause access problems.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Ipad 2 IOS 9.3.5 - How to add a new root certificate to the trust store? Wikipedia inaccessible.