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why my Ipad mini's IOS can't update, it just got stuck at 9.3.5

I have an Ipad mini, it's been used by my child, and everytime we are trying to update it, just got stuck at 9.3.5 and is not finding any update; and because of that, I can't install apps because of the tech requirements, asking for IOS 12.


How can I solve this?

Thanks.

CarmenSMG

Posted on Oct 4, 2021 2:49 PM

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Question marked as Top-ranking reply

Posted on Oct 4, 2021 2:50 PM

iPad2, iPad3 and iPad mini1 can only be updated to iOS 9.3.5 (WiFi Only models) or iOS 9.3.6 (WiFi & Cellular models).


Apple ended update support for these models in September 2016. Your iPad cannot be updated to iOS 10 or later major versions of iOS, as the internal hardware does not meet the minimum technical requirements for new versions of iOS/iPadOS. This limitation cannot be bypassed; these are 32-bit architecture devices, whilst all recent versions of iOS/iPadOS are designed for 64-bit hardware platforms. iPad2, iPad3 and iPad mini1 are obsolete.


You may wish to consider that compatible Apps for your iPad are increasingly difficult to find - as third-party developers are increasingly dropping support for older versions of iOS preceding iOS11/12/13. As older versions of Apps are removed from the Apple App Store, you’ll not be able to (re)download or install them - which may severely limit the usefulness and utility of your iPad if you should you ever need reset or restore your iPad. As such, if you want or need to access most current Apps, requiring more recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model.


Of current models, even the entry-level iPad9 has specifications and capabilities that will massively outperform you current iPad - and is compatible with the vast majority of current Apps. Other models are more powerful still.


I hope this information provides helpful and succinct clarity as to your available options - and the limitations of your current iPad.


5 replies
Question marked as Top-ranking reply

Oct 4, 2021 2:50 PM in response to CarmenSMG

iPad2, iPad3 and iPad mini1 can only be updated to iOS 9.3.5 (WiFi Only models) or iOS 9.3.6 (WiFi & Cellular models).


Apple ended update support for these models in September 2016. Your iPad cannot be updated to iOS 10 or later major versions of iOS, as the internal hardware does not meet the minimum technical requirements for new versions of iOS/iPadOS. This limitation cannot be bypassed; these are 32-bit architecture devices, whilst all recent versions of iOS/iPadOS are designed for 64-bit hardware platforms. iPad2, iPad3 and iPad mini1 are obsolete.


You may wish to consider that compatible Apps for your iPad are increasingly difficult to find - as third-party developers are increasingly dropping support for older versions of iOS preceding iOS11/12/13. As older versions of Apps are removed from the Apple App Store, you’ll not be able to (re)download or install them - which may severely limit the usefulness and utility of your iPad if you should you ever need reset or restore your iPad. As such, if you want or need to access most current Apps, requiring more recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model.


Of current models, even the entry-level iPad9 has specifications and capabilities that will massively outperform you current iPad - and is compatible with the vast majority of current Apps. Other models are more powerful still.


I hope this information provides helpful and succinct clarity as to your available options - and the limitations of your current iPad.


Oct 4, 2021 3:15 PM in response to CarmenSMG

If you own a 2012 iPad Mini 1st generation, that year and model iPad is 9-year old, in 2021.

That iPad will NOT upgrade/update beyond iOS 9.3.5.

It is too old, too underpowered and completely obsolete, now, in 2021.


Apple ended support for all 8-10-year old iOS devices nearly 5 years, ago, in 2016.

Third party app developers abandoned and stopped supporting these 8-10-year old iOS devices nearly 3 years, ago, in 2018.

There are, virtually, NO MORE third party apps available from the iOS App Store, any longer!

Third party compatible apps for such old devices are few and far between, now, in 2021.

This includes apps for both iOS 9 AND iOS 10 devices!

AND, NO WAY to initially install any older, compatible, third party apps into this old iPad.

NO MORE SUPPORT! NO MORE APPS!


Simply and bluntly put, a 4th gen iPad is too old and obsolete now.


Sorry, but this is the reality for ALL 8-10-year old AND OLDER iOS devices now. Especially now in 2021!


You really need to seriously consider a purchase of a new iPad model OR a much, MUCH “newer” and less expensive, refurbished or used iPad models, from better known, trusted Apple product/device retailers/resellers, some locally or from online, on the Web/Internet, capable of running the latest iPadOS versions.


There are PLENTY of less expensive, newer, older iPad models that can run the latest, current versions of iPadOS.

If you need OR ONLY able to purchase older, less expensive iPad models, look at older IPads from 2014 and later.


All of these older model iPads below, CAN run the latest releases of iPadOS 15.


2014, 9,7 inch screen iPad Air 2 models

2015, 7.9 inch screen iPad Mini 4 models

2015-2017, 12.9 inch screen iPad Pro models. ( 1st gen Pencil support )

2016, 9.7 inch screen iPad Pro models ( 1st gen Pencil support )

2017,10.5 inch screen iPad iPad Pro models ( 1st gen Pencil support )

2017, 9.7 inch screen iPad 5th gen models

2018, 9.7 inch screen iPad 6th gen models ( 1st gen Pencil support )

2019, 10.2 inch screen iPad 7th gen models ( 1st gen Pencil support )

2020, 10.2 inch screen iPad 8th gen models. ( 1st gen Pencil support )


Get the largest internal data storage model you can afford as NO Apple iOS device has ANY expandable storage.


I am sorry that you had to learn all of this, but this does not change any of the facts regarding these very old iOS devices.



Sorry & Best of Luck to You!

Oct 4, 2021 3:17 PM in response to CarmenSMG

If you decide to go down the path of purchasing used, secondhand Apple devices, here is how to avoid purchasing an Apple iOS/iPadOS device with user activation lock, in the future.



If you purchase any iPad, or any Apple iOS device, for that matter, used/second hand, online, or even in-person, make sure this iPad does NOT have user activation lock and has been properly reset for sale.

A properly reset for sale iPad should initially power up to an animated, multi-language “Welcome” screen.

DO NOT take the iPad seller's word that this iPad is user activation lock free!

We have seen plenty of used iOS device purchasers get scammed.

User Activation Lock can never be bypasss, circumvented or worked around IF there is no correct previous/original user information to be able to do so.

Apple doesn't get involved with ANY user activation locked, used/second-hand sold devices, either.


So, buyer beware.


If purchasing a used device in-person, power the iPad ON

If the iPad DOES NOT display the initial animated, multi-language “Welcome” screen, then pass on purchasing this iPad.

If the iPad powers up to any other screen, then forget purchasing this iPad.

You cannot trust that the seller actually has the correct needed info to properly reset the iPad back to factory settings right then and there before the actual purchase and exchange of money for the iPad, in question.

Pass on the device!


If you are purchasing this used iPad online ask the seller to provide multiple images, either online or be sent to you via email, showing this animated, multi-language “Welcome” screen of the interested in purchasing iPad model.

Even better, ask for a short video be sent to you showing this animated, multi-language “Welcome” screen, in action and in its entirety, posted to the online ad or emailed to you.

If the online iPad seller refuses any of these requests, pass on the iPad. DO NOT buy!



Good Luck to You!


Oct 4, 2021 3:41 PM in response to CarmenSMG

Okay.

Can you, please, confirm what year and model iPad you have/own?

The “A” model number can be found on the aluminium back of your iPad, in very small print, right under the larger bold print “iPad” on the back of the iPad.


It maybe possible you have a newer iPad Mini, but if this was a 1st gen iPad Mini purchased in 2016, that iPad year and models was from 2012 and was, already, 3-4 years old.


Please confirm your iPad’s “A” model number?

why my Ipad mini's IOS can't update, it just got stuck at 9.3.5

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