iOS 15 different mail notifications for different accounts

Question

Level 1

28 points

iOS 15 different mail notifications for different accounts

Hi,

Going back to at least iOS 7, I could have a different set of notifications for my personal email account, and my work email account. Am I missing something or is there no way to do this in iOS 15. Yes, you can have different sounds, but now there is just one set of Alerts that covers banners and lock screen. In other words, if I want my personal emails to appear on the lock screen but not work emails, I don't see a way of doing it. This is insane to me, since they have added all these features for limiting/controlling notifications, yet if I don't want my phone to light up constantly with work email while I'm sitting in front of my computer working, there's nothing I can do.

Thanks,

Aaron

iPhone 8, iOS 15

Posted on Oct 4, 2021 8:22 PM

Reply

Answer 1

faith185

Community Specialist

Oct 6, 2021 11:51 AM in response to Aaron622

Aaron,

Thanks for clarifying that. It may be best in this case to send feedback to Apple regarding this feature that you would like to see. You can do that from Feedback - iPhone.

Take care.

Reply

Answer 2

faith185

Community Specialist

Oct 5, 2021 3:22 PM in response to Aaron622

Hey Aaron,

Welcome to Apple Support Communities. We understand that you would like to have Lock Screen notifications for your personal account but not for your work account.

This is doable in iOS 15 although it does look a bit different. First, go to Settings > Notifications as mentioned in Change notification settings on iPhone. Then, find Mail > Customize Notifications. You'll see each account there and can change how notifications appear for each account on your iPhone.

Have a great day!

Reply

Answer 3

Maxa404

Level 1

8 points

Jan 29, 2022 11:03 PM in response to Aaron622

Still not sorted. And extremely frustrating. I have 3 work accounts and it’s a nightmare with notifications popping. Also when I am at work I tend to turn off personal email which is now popping up so I have to keep the phone away from desk or keep the screen down especially if I am in meetings. I don’t understand why Apple has this compulsion to fix things that ain’t broken?!

Reply

Answer 4

DRC34

Level 1

8 points

Feb 10, 2022 7:03 AM in response to Maxa404

I completely agree with everything being said in this forum and I’m shocked Apple hasn’t resolved this via an update patch yet. Why would they take away a quality technology function??? This is very simple, certain email accounts I want banner notifications (like VIP) whereas other accounts I don’t (personal). The functionality was built in prior to iOS 15 and now it’s gone. Super frustrating Apple! Please restore that feature asap!

Reply

Answer 5

Aaron622 Author

Level 1

28 points

Dec 14, 2021 5:35 PM in response to Spence8888

Still not fixed in 15.2.

Reply

Answer 6

Dec 15, 2021 3:09 PM in response to Aaron622

The settings got moved: https://support.apple.com/en-us/HT212843

Reply

Answer 7

Aaron622 Author

Level 1

28 points

Dec 15, 2021 3:52 PM in response to Rick_Auricchio

The issue isn't that it got moved. It's that they removed basic functionality that existed for years.

Reply

Answer 8

Aaron622 Author

Level 1

28 points

Jan 12, 2022 1:51 PM in response to kathyg63

Not fixed in 15.2.1.

Reply

Answer 9

Aaron622 Author

Level 1

28 points

Jan 26, 2022 1:15 PM in response to LordP39

Not fixed in 15.3.

Reply

Answer 10

Aaron622 Author

Level 1

28 points

Feb 10, 2022 8:54 PM in response to DRC34

Still not fixed in 15.3.1.

Reply

Answer 11

Aaron622 Author

Level 1

28 points

Mar 31, 2022 8:40 PM in response to Aaron622

Not fixed in 15.4.1.

Reply

Answer 12

Aaron622 Author

Level 1

28 points

May 17, 2022 6:06 PM in response to KhuramShahzad

Not fixed in 15.5. Hoping for a fix in 16 at this point.

Reply

Answer 13

Aaron622 Author

Level 1

28 points

Jan 11, 2022 1:47 AM in response to Community User

If you haven’t already, please submit feedback to Apple so hopefully they get this fixed.

Reply

Answer 14

Aaron622 Author

Level 1

28 points

Oct 5, 2021 8:35 PM in response to faith185

Hi,

Thanks for the reply, but I don't see how I can have different alerts per account, since there's only one Alerts panel that can be toggled on or off under Customize Notifications. For example, let's say I have it set to show on the lock screen:

When I go to customize, I only have the option to toggle this alert on or off. If I have it toggled off for my work account (because I don't want lock screen notifications), then I lose the sound/vibration option, and only have an option for badges:

If I toggle alerts on, then I get the sound/vibration I want but am stuck with lock screen notifications that I don't want:

You used to be able to customize the entire set of badges, sounds, and alerts per account, but now there is only one general alert section, so I don't see how it's possible anymore.

Thanks,

Aaron

Reply

Answer 15

Nov 16, 2021 4:52 PM in response to Aaron622

Ditto, dude….this has been drivin me fakin crazy!!

I don’t want to see 1,200 banners of spam mail but I’d like the option to scroll through them in my Notification Center if I **** well choose to! 🤣 But seriously, bring this feature back.

Reply

iOS 15 different mail notifications for different accounts

Similar questions