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Phone randomly goes onto SOS many times a day

Why is my iPhone 11 randomly going onto SOS several times a day?

iPhone 11, iOS 14

Posted on Oct 4, 2021 8:19 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2021 3:26 PM

Hi there cazz111,


Thanks for reaching out to Apple Support Communites. We would be happy to help assist with what you're experiencing with your iPhone. First we'd recommend making sure that you are not doing anything to accidentally trigger the Emergency SOS feature which can be done by any of the steps listed in the "Call emergency services" section of the article below. You'll also want to double-check that if you use a case on your iPhone, that it is not pushing on any of the buttons to trigger Emergency SOS.


Use Emergency SOS on your iPhone


It also may be helpful to verify that the software on your iPhone is completely up to date. The steps in the support article below will walk you through that process if needed.


Update your iPhone, iPad, or iPod touch 


Best regards.

1 reply
Question marked as Top-ranking reply

Oct 5, 2021 3:26 PM in response to cazz111

Hi there cazz111,


Thanks for reaching out to Apple Support Communites. We would be happy to help assist with what you're experiencing with your iPhone. First we'd recommend making sure that you are not doing anything to accidentally trigger the Emergency SOS feature which can be done by any of the steps listed in the "Call emergency services" section of the article below. You'll also want to double-check that if you use a case on your iPhone, that it is not pushing on any of the buttons to trigger Emergency SOS.


Use Emergency SOS on your iPhone


It also may be helpful to verify that the software on your iPhone is completely up to date. The steps in the support article below will walk you through that process if needed.


Update your iPhone, iPad, or iPod touch 


Best regards.

Phone randomly goes onto SOS many times a day

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