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Lizellex Author

Level 1

4 points

Random switch off

iPhone8 keeps randomly for no reason switching itself off even with 100% battery capacity. Is the phone getting hacked? What are the reasons for this random switching off?

iPhone 8

Posted on May 1, 2023 5:21 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on May 1, 2023 5:28 AM

Generally it could be a hardware (battery health? digitizer? other internal component?) failure, but we, just users like you, cannot diagnose that kind of issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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Random switch off

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