IPhone 14 Pro switching off randomly

Hello,

last night, my iPhone 14 Pro switched off for several hours while plugged in to charge. Optimal battery charging on as always.

I was initially unable to turn it on (eventually managed by going through the force restart process). When it switched on, the battery was fully charged.


Any reason why this happened? Could it be a sign of battery issues? This is a brand new phone bought in December 2022. Software up to date (16.4.1 updated earlier in the week).

iPhone 14 Pro

Posted on Apr 23, 2023 5:55 AM

Reply
3 replies

Apr 25, 2023 10:25 PM in response to MLT_MC

MLT_MC Said:

"IPhone 14 Pro switching off randomly: [...]Any reason why this happened? Could it be a sign of battery issues? This is a brand new phone bought in December 2022. Software up to date (16.4.1 updated earlier in the week)."

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iPhone Stuck in a Boot Loop:

Your iPhone apparently is stuck in a boot loop. And this typically happens when you unsuccessfully download something or an update install stalls.  So, refer to my User Tip: How to Fix an iPhone in a Boot Loop - User Tip

Apr 24, 2023 7:34 PM in response to MLT_MC

Hello MLT_MC,


As the issue is now resolved, it's very difficult to say what might have caused this behavior. What we would suggest would be to review your iPhone battery health and make sure everything appears as it should. This article offers lots of helpful information on battery health and how to make sure it's working as expected: Check the iPhone battery health and usage - Apple Support.


Utilize those tips to make sure that there are no unexpectedly heavy drains on your battery or anything you did not expect to see.


We hope this helps. Let us know if we can assist with anything else at all. Take care.


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IPhone 14 Pro switching off randomly

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