MACBook Pro keycaps quickly wearing away

Antstxs wrote:

Is apple aware of the poorly made keycaps on the new MacBook Pros?

I think it is rather disgusting that Apple should put cheaply made keycaps on their new very expensive MacBook 15 and 16" 2019 and 2020 models. I have quite a few MacBooks Pro and within months the lettering on the keycaps started to wear off.

I also have a bunch of Dell and IBM laptops and not one of them have a smudge on their keycaps.

Is apple willing to send me new sets of keycaps for my existing worn keys?

you can submit your Apple Feedback http://www.apple.com/feedback

Contact the corporate office https://www.apple.com/contact/

Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service

Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095