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collins167 Author

Level 1

4 points

itunes cannot recognize the iphone 12

Itunes 12.12.1 cannot recognize iphone 12, ios 15.0.1

Posted on Oct 5, 2021 12:48 AM

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1 reply

Oct 5, 2021 12:51 AM in response to collins167

Connect iPhone to Computer / Mac

Settings > Touch/Face ID & Passcode > USB Accessories > [Enable]

You haven't mentioned whether you have a PC or Mac. However...

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support
If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
If your computer is a...
1. Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...
2. Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community
Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...
See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

If you are experiencing an issue not listed here, contact support

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itunes cannot recognize the iphone 12

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