Apple ID was locked
Why my Apple ID was locked when I try to download on apple store ?
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Read this support article, it has solutions for two frequently encountered reasons for an account to be disabled/locked. --> https://support.apple.com/HT204106
One of them is:
If you see a message that says "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", click here and read what to do ➞ https://support.apple.com/HT208856